Last updated: September 20, 2024

Introduction

UrWave ("we", "us", or "our"), a company registered in the United Arab Emirates (UAE), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (urwave.com) or our digital marketing and web development services.

Applicable Laws

This Privacy Policy is designed to comply with the UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL) and other relevant UAE laws and regulations.

Information We Collect

We collect the following types of personal information:

• Contact information (e.g., name, email address, phone number)
• Business information (e.g., company name, job title)
• Technical data (e.g., IP address, browser type, device information)
• Usage data (e.g., pages visited, time spent on site)

How We Collect Information

We collect information through:

• Direct interactions (e.g., when you fill out forms or contact us)
• Automated technologies (e.g., cookies, web beacons)
• Third-party sources (e.g., business partners, analytics providers)

How We Use Your Information

We use your personal information to:

• Provide and improve our digital marketing and web development services
• Communicate with you about our services
• Analyze usage patterns and trends
• Comply with legal obligations in the UAE and other applicable jurisdictions

Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract
• Our legitimate interests
• Legal obligations under UAE law

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by UAE law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction, in compliance with UAE data protection standards.

Your Rights

Under UAE law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to or restrict processing
• Data portability

To exercise these rights, please contact us at contact@urwave.com.

International Data Transfers

As a UAE-based company, we may transfer your information to countries outside the UAE. We ensure appropriate safeguards are in place for such transfers, in compliance with UAE data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:UrWave
[Insert physical address in UAE]
Email: contact@urwave.com
Phone: [Insert UAE phone number]

Cookie Policy

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy [link to separate Cookie Policy].

Data Protection Officer

Our Data Protection Officer can be contacted at contact@urwave.com.

Complaints

If you have concerns about our data practices, you have the right to lodge a complaint with the UAE Data Office.This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the UAE.Remember to customize this template to accurately reflect your specific data collection and processing practices. It's advisable to have a legal professional familiar with UAE data protection laws review your final Privacy Policy to ensure full compliance with all applicable laws and regulations.