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Terms of Service

Last Updated on: 18th March 2025

Welcome to urWave!

These Terms of Service govern your access and use of our website, digital solutions, mobile applications, and SaaS platforms. By using our services, you agree to comply with these terms and applicable laws and regulations.

Operating Regions

urWave operates in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA), providing cutting-edge technological solutions that leverage artificial intelligence and emerging technologies to help businesses enhance their operations and achieve sustainable growth.

Modification Rights

We reserve the right to modify or discontinue any part of our services at our discretion without prior notice. Users must provide accurate information and use our services responsibly in compliance with local laws, including the UAE’s Federal Decree-Law No. 45 of 2021 on Personal Data Protection and other relevant regulations in the GCC region.

Intellectual Property Rights

All content, trademarks, software, and intellectual property associated with urWave remain our exclusive property. Users are prohibited from copying, modifying, distributing, or using any part of our intellectual property without prior written consent. Unauthorized use of any aspect of our services may result in legal consequences. While we strive to ensure our services operate efficiently and securely, we do not guarantee uninterrupted or error-free functionality, and we disclaim any warranties, express or implied, regarding the reliability or availability of our services.

User Responsibilities

When using urWave’s services, you are expected to act responsibly and in compliance with applicable laws and regulations. By accessing our platforms: You agree to provide accurate and complete information when using our Services. You are responsible for maintaining the confidentiality of your account credentials. You must not use our Services for any illegal or unauthorized purposes.

Governing Law and Dispute Resolution

These terms are governed by the laws of the UAE and KSA, as well as applicable regulations in the GCC region. Any disputes arising in connection with these terms will be resolved through arbitration in accordance with the legal frameworks established in the respective jurisdictions. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue to apply in full force.

Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old or have the legal capacity to enter into this agreement. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. You also agree to comply with all applicable laws, regulations, and third-party agreements that may govern your use of our Services. Failure to adhere to these Terms may result in the suspension or termination of your access to our Services.

Payment and Fees

If you purchase any of our Services, you agree to pay all applicable fees as outlined in your subscription plan or invoice. Payment terms, including billing cycles, renewal periods, and cancellation policies, will be specified during the purchase process. Failure to pay any fees may result in the suspension or termination of your access to the Services. urWave reserves the right to change its pricing structure at any time, but such changes will not affect your current subscription plan until the end of your billing cycle.

Termination

urWave reserves the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to violation of these Terms, non-payment of fees, or engaging in prohibited activities. Upon termination, your right to use the Services will immediately cease, and you must cease all use of the Services and delete any copies of related materials in your possession. urWave shall not be liable to you or any third party for any termination of your access to the Services.

Changes to Terms

urWave may update these Terms from time to time to reflect changes in our Services, legal requirements, or industry standards. We will notify you of any significant changes by posting the updated Terms on our website or through other communication channels. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must cease using the Services immediately.

Contact Information

If you have any questions or concerns regarding this Agreement, please contact us at: Info@urWave.com